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Please note that TheHeatCompany.us is the official distributor of The Heat Company products in the United States.
For orders placed on The Heat Company Europe [theheatcompany.com]:
For orders placed on The Heat Company Canada [theheatcompany.ca]:
For orders placed on The Heat Company United States [theheatcompany.us]:
You can return or exchange items within 14 business days of purchase.
Items must have tags attached and include all original packaging and contents.
For return instructions, contact info@theheatcompany.us.
For defective items, contact us at the same email for replacement.
Note: We cover shipping return costs only for exchanges and defective items.
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