Returns & Exchanges

Please note that TheHeatCompany.us is the official distributor of The Heat Company products in the United States.

For orders placed on The Heat Company Europe [theheatcompany.com:]

• Please contact the manufacturer at theheatcompany.com

For orders placed on The Heat Company Canada [theheatcompany.ca]:

• Please contact the Canada store at theheatcompany.ca

For orders placed on The Heat Company United States [theheatcompany.us]:

• Items are accepted for exchange within 7 business days of purchase, provided item tags are attached, all packaging and contents are returned with the item. Contact us for return instructions. If you have found the item you received to be defective kindly contact us for return instructions.