Returns & Exchanges

Please note that TheHeatCompany.us is the official distributor of The Heat Company products in the United States.

For orders placed on The Heat Company Europe [theheatcompany.com]:

• Please contact the manufacturer at theheatcompany.com

For orders placed on The Heat Company Canada [theheatcompany.ca]:

• Please contact the Canada store at theheatcompany.ca

For orders placed on The Heat Company United States [theheatcompany.us]:

• You can return or exchange items within 14 business days of purchase.

  Items must have tags attached and include all original packaging and contents.

  For return instructions, contact info@theheatcompany.us.

  For defective items, contact us at the same email for replacement.

  Note: We cover shipping return costs only for exchanges and defective items.